Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Guarantee

  • Our group of professionals will try their best to reply to your advice tickets within about 1 hour. If, however, the problem you have encountered requires aid from the Admin =Dept,= we will send the ticket to the administrator on shift and will submit a reply to notify you.

  • Top quality support service
  • Top–quality Technical Support Service

  • We provide you with round the clock client help and support through a lightning fast ticket program incorporated into your Control Panel. You’re able to email us all the time about any of the applications that come pre–configured on your virtual server, such as the chosen Linux distribution, the server management panel and our in–house produced Website Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Website Control Panel that is provided absolutely free along with your virtual server, you can find an instructional Help section, which incorporates all you should learn about controlling your websites and applications. We have incorporated a wide selection of how–to reports and video guides that show the standard website administration tasks in an easy to comprehend form.