Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section included in our Website Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you might possibly stumble upon, they are written by our support team of seasoned technicians.

  • Top quality support service

  • Instructional Videos

  • If you wish to see how a task is executed or how an issue is rectified, instead of just reading about it, then have a look at our compilation of educational video tutorials. They cover various topics and will help you quickly find your way around the Website Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 technical support service and a sixty–minute support ticket response time guarantee. Our skillful support engineers will be available night and day to attend to your questions and to rectify any issue that you could have. Simply submit a support ticket from the Help Center section and we’ll respond momentarily.