When your website hosting service provider supplies live chat support, you are able to talk with a representative live and find out useful information or get an issue resolved promptly. The main advantage of using chat instead of calling to talk with a live person is that you need just a computer with access to the web, therefore you won't pay any fees in case you're in a different country or state. In addition, it will be quicker to copy and paste data for instance domain names, usernames or error messages i.e. details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a considerably faster solution to contact your hosting supplier's support crew compared to using a ticketing system. Last, but not least, in the event that some trouble requires more time to be taken care of, you can do something different while you wait for guidance on the live chat, which means that you won't waste time - something that is not possible in case you are on the telephone.

Live Chat Support in Website Hosting

As part of the support services that we offer for all our Linux website hosting packages, we have live chat support that is available 24/7, even on holidays. You can contact us regardless of whether you already own an account or not, as we will help you with nearly anything, ranging from supplying you with common information regarding our services if you aren't our client yet and you are thinking about obtaining one of our plans, to helping you with installing an e-mail account in an email client. Part of the problems are more complicated and time-consuming, which means that you'll need to use the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is online every day, even on weekends and holidays. It's the most effective way to learn more details about our Linux semi-dedicated packages in case you do not have an account yet or to have a problem resolved if you are a customer and our customer care agents will help you right away no matter what time of the day you join our chat. In case you are unsure which plan is better for your websites, in case you need advice whether you should acquire a particular upgrade and how to order it or when you experience difficulties setting up an e-mail account on your computer, you are able to get in touch with us and we will provide you with the necessary details without delay. Our live chat is accessible even after our telephone lines go off for the day, therefore if you have an account with us, you can rest assured that you'll always receive instant help with any kind of question or issue that comes up.