In spite of the fact that the hosting service supplied by the different companies is relatively identical, each provider has got their own platform with its own modifications and ways to accomplish specific operations. In cases like this, an information-stuffed knowledge base will be really useful both for people with little or no past experience and for technically knowledgeable users who will ultimately discover how given tasks are carried out, but will waste some time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and easy to use, saving users time and efforts. The consequence is more pleased clients, since they can effortlessly find the information they desire, and significantly less work for the help desk team members, because typically the majority of the questions and issues that clients have got are already listed in the knowledge base. If the articles themselves are competently written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we’re offering include an in-depth knowledge base where you can find all you should know with regards to your hosting account. Irrespective of whether you’re aiming to create a new database, to redirect a domain name by means of an .htaccess file or to create an e-mail account on your desktop PC or telephone, you can simply read our step-by-step help articles and all the information that you require will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that can be accessed through it. In case you would like to see the entire article list and get familiar with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any complication that you may encounter, but if you don’t find the info that you need, you can always contact us, as our customer support staff representatives are available 24 hours a day.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with an elaborate article library where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we’ve collected from our clients over the years and, as a result, our articles encompass specific problems that you may run into and offer the easiest way to fix them, for example getting a 500 Internal Server Error message or not being able to send e-mails from your PC although you have the correct outgoing mail server settings. The articles are available in each and every Control Panel section and you can access them whenever you want. They can help you increase your knowledge not only about our services, but also about the hosting field as a whole, as they include thorough guidelines and general info such as what cron jobs or file access permissions are.